FAQ

It records your voice during the TOPIK Speaking exam and Pronunciation Check. The first time you use it, your browser will ask "Allow microphone access?" Please click "Allow."

1) With lingolabkorean.net open, click the "View site information" icon on the left of the address bar.

2) Click "Site settings" and change "Microphone" to "Allow."

3) Reload the page and try again.

Another way: click More (⋮) at the top right > Settings > Privacy and security > Site settings > Microphone. If our site is listed under "Not allowed to use your microphone," change it to "Allow."

1) With lingolabkorean.net open, click the lock icon in the address bar.

2) Change "Microphone" to "Allow."

3) Reload the page and try again.

Another way: type edge://settings/content/microphone in the address bar to open the microphone settings. If our site is in the block list, remove it and allow it again.

1) With lingolabkorean.net open, click the page menu icon on the left of the address bar (the Smart Search field) and choose "Settings for This Website."

2) Change "Microphone" to "Allow."

3) Reload the page and try again.

Another way: in the menu bar, open Safari > Settings > Websites > Microphone and change lingolabkorean.net to "Allow."

Even if you allow it in the browser, recording won't work if Windows is blocking the microphone.

1) Go to Start > Settings > Privacy & security > Microphone.

2) Turn on "Microphone access."

3) Turn on "Let apps access your microphone."

4) Also turn on "Let desktop apps access your microphone." Chrome and Edge are desktop apps, so this must be on.

After changing these, close the browser completely and open it again.

1) Go to Apple menu > System Settings > Privacy & Security (you may need to scroll down in the sidebar).

2) Click "Microphone."

3) Turn on the browser you are using (Chrome, Edge, Safari, etc.) in the list.

If you are asked to restart the browser after the change, please do so.

If you have a headset, a webcam, and a built-in laptop microphone, a different one may be selected.

- Windows 11: Go to Start > Settings > System > Sound > Input, and under "Choose a device for speaking or recording," select the microphone you want.

- Mac: Go to Apple menu > System Settings > Sound > Input and select the device you want.

- Chrome: Go to More (⋮) > Settings > Privacy and security > Site settings > Microphone, where you can change the default microphone at the top.

1) With lingolabkorean.net open, click the "View site information" icon on the left of the address bar.

2) In the "Microphone" list, choose the microphone you want to use.

3) Reload the page and try again.

- Windows 11: Go to Start > Settings > System > Sound > Input, click ">" to the right of your microphone, and under "Test your microphone" click "Start test" and speak as you normally would. After clicking "Stop test," you can play back the recording. If the sound is too quiet, raise the "Input volume."

- Mac: Go to System Settings > Sound > Input, select your device, and adjust the input volume slider if the sound is too quiet or too loud.

- Check that the mute switch on the headset cord or on the headset itself is off.

- Check that the headset is plugged in properly, or that a Bluetooth headset is paired and connected.

- Check that your headset microphone is selected under "How do I choose the right microphone" above.

- Check that the microphone is close to your mouth and in the right position.

If you see "Microphone access is blocked," your browser or computer is blocking the microphone. Change the microphone setting for our site to "Allow" in the Chrome, Edge, or Safari settings above, check that microphone permission is turned on in your Windows or Mac settings, and reload the page.

If you see "No microphone was found," no microphone is connected. Connect a microphone or headset and try again.

The TOPIK Speaking exam checks your microphone before it starts. If there is no microphone or it is blocked, the exam will not start and no tokens will be deducted.

This message appears when the recording is too short, too quiet, or damaged. In that case, your answer is not graded. Check that your microphone is not muted, that the right microphone is selected, and that the input volume is not too low, then click "Record again."

Close the browser completely and open it again. If that doesn't help, restart your computer. On a work or school computer, an administrator may have blocked microphone settings. If it still doesn't work, send us a message on the contact page (/contact) with your device, operating system, browser, and the message shown on the screen.

On the sign-up screen, you can sign up with your email and a password, or start right away with your Google, Facebook, or X account. Signing up is free and no card is needed.

If you sign up with email, we send you an email with a confirmation link. It can take a few minutes to arrive. If it isn't in your inbox, check your spam, junk, and promotions folders. If it's still not there, click "Resend confirmation email" on the confirmation screen.

On the login screen, click "Forgot password?" and enter the email you signed up with. We'll email you a link to set a new password. Your new password must be at least 8 characters long.

You can turn it on under My Account > Two-factor authentication. Scan the QR code on the screen with the Google Authenticator app, and then enter the 6-digit code shown in the app each time you log in. We recommend turning it on to keep your account safer.

For your safety, you are logged out automatically after 30 minutes of no activity after logging in. A notice appears 1 minute before you are logged out, so you can click "Stay signed in" to keep using the site. You will not be logged out while you are taking a TOPIK exam. Also, if you use the same account on another device, the device you used first will be logged out.

No, your email cannot be changed. You can change your name and password in My account.

You can do this under My Account > Delete account. Once you delete it, use stops right away, and your information is kept for about 1 week before it is permanently erased. You can't sign up again with the same email for 1 week. Remaining subscription time and tokens are not refunded, except where the law requires it.

The monthly plan is US$20 per month (plus tax) and includes 10,000 tokens each month. While you have tokens, there is no daily study limit, you can save sentences and words to folders, and you can use Pronunciation Check and TOPIK mock exams. You also get offline vocabulary list downloads (a gift for subscribers). You can cancel at any time.

No, the displayed prices do not include tax. At checkout, our payment provider Paddle adds VAT or sales tax depending on your country. All prices are in US dollars (USD).

1 token is US$0.002. Each time you use an AI feature such as sentence and word study, Pronunciation Check, or listening audio, tokens are deducted according to the amount of processing needed. The longer the text, the more tokens it uses, and each use costs at least 1 token. After you log in, you can see your token usage by date on the Tokens page.

No. Your monthly base tokens are refilled to 10,000 each time a subscription payment is made (the first payment and every renewal), and unused base tokens do not carry over. Extra tokens you bought separately are not affected.

Extra token packs are available only to subscribers, and only when your monthly base tokens are down to 10% or less (1,000 tokens or fewer).

- 500 tokens: US$1

- 2,000 tokens: US$4

- 5,000 tokens: US$10

- 10,000 tokens: US$20

(All prices exclude tax.) Extra tokens do not expire at the end of the month and stay until you use them all.

Your monthly base tokens are used first, and extra tokens are used after the base tokens run out.

Even if the payment fails, your subscription stays active for 7 days. Please check your payment method during that time. Tokens are not refilled during this period.

After logging in, click "Cancel subscription" on the Tokens page. You can also cancel in the Paddle customer portal (the link in your receipt, or paddle.net). When you cancel, the next payment stops, and you can keep using the service until the end of the current billing period. Before the period ends, you can click "Keep subscription" to undo the cancellation.

Neither subscriptions nor extra token packs are refundable. Even after you cancel, unused time or tokens are not refunded. However, where the law of your country requires a refund, we will refund you, and our payment provider Paddle may also issue a refund under its own policy. Please see the Refund Policy (/refund) for details.

Please email info@lingolabkorean.net. You can check your orders and receipts at paddle.net. Please contact us first before filing a chargeback with your card company.

Tokens you received from a purchase that was refunded or charged back are removed from your account.

There are two kinds: question-bank mock exams made by LingoLab (TOPIK I, TOPIK II, and TOPIK Speaking), and recent official TOPIK past exams. The mock exams let you take a whole round in the same order and with the same timing as the official TOPIK. Speaking is a separate practice track that is not part of the official TOPIK exam.

Only subscribers can take the question-bank mock exams. Past exams are free for any logged-in member, with no subscription needed.

The TOPIK I, TOPIK II, and TOPIK Speaking mock exams each cost 30 tokens per attempt. Past exams are free and use no tokens. Tokens are deducted when you confirm with "Start test · 30 tokens" ("Start speaking test · 30 tokens" for Speaking), and they are not returned if you stop or leave before finishing. If you don't have enough tokens, you can't start the exam.

If you restart the same round within 2 minutes, you can continue with the same exam paper and no tokens are deducted again. If you restart after more than 2 minutes, it counts as a new exam and tokens are deducted again.

Multiple-choice sections such as listening and reading are graded instantly against the correct answers. For TOPIK II writing and speaking answers, AI gives you a practice score and feedback. AI scores are for reference only and are not official TOPIK scores. If AI grading fails, you can have it regraded once for free.

When you finish the exam and click "Grade," your result is saved in "My test history," and you can open it again at any time. In the result, you can see your score, estimated level, score by section, and weakness analysis. For question-bank mock exams, you can see explanations of the questions you got wrong in the explanation language you choose (past exams have no explanations, only the official correct answers).

On the result screen, click the "Report" button next to the question and write what looks wrong. For example, when the answer seems wrong, the audio does not play, or there is a typo. The location of the question is attached to your report automatically.

Yes, click "Delete" on the result screen. Deleting cannot be undone. If you delete a speaking result, the recordings, answer scripts, scores, and feedback for that round are all permanently deleted.

Your speaking answer recordings are stored privately, and you can listen to them again on the result screen. They are kept in your account until you delete that result, and when you delete the result, the recordings are permanently erased too.

The question-bank mock exams are practice questions made by LingoLab to help you prepare for TOPIK. They are not actual TOPIK past questions and do not guarantee that you will pass. If you want to practice with real official questions, please use the past exams tab.

With a free account, you can study 3 sentences and 3 words per day and see the translation, pronunciation, and sentence structure analysis for that study. After logging in, you can also take TOPIK past exams for free. Even without an account, you can try a sample lesson on the home screen.

They are refilled every day at 9:00 AM Korea time (0:00 UTC).

Saving to folders, Pronunciation Check, buying extra tokens, and TOPIK question-bank mock exams are available only to subscribers.

LingoLab Korean is designed for the web screens of PCs and tablets. It may be a little inconvenient on a smartphone's web screen, so please use a PC or tablet if possible.

We recommend a PC or tablet with a microphone. On a PC, please check "PC microphone setup" above first.

On the contact page (/contact), write your name, email, and message and we will reply to the email you gave us. You can also email info@lingolabkorean.net directly.

Please send them to info@lingolabkorean.net. You can also check your orders and ask payment questions at our payment provider Paddle (paddle.net).

Please send question errors with the "Report" button on the result screen. It automatically sends which question it is, so we can check it faster.